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If you are ready to implement CorporateCare services for your employees or if you would like to learn more, fill out this form, and a team member will be in touch.

1-844-888-CARE (2273)
Direct: 1-520-989-9456

PO Box 36928

Tucson, Arizona 85740

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Frequently asked questions

Need something cleared up? Here are our most frequently asked questions.


What is Backup Care?
Backup Care provides short-term, temporary care when regular arrangements fall through—covering both child and adult care needs. This includes care for children, as well as support for spouses, partners, aging family members, or adult children with neurodivergent needs. Whether scheduled in advance or needed unexpectedly, care can be arranged up to 30 days ahead. This benefit helps employees manage caregiving responsibilities for loved ones, so they can stay focused and present at work.
Who uses CorporateCare?
CorporateCare is trusted by employers nationwide to reduce absenteeism, support employee well-being, and improve productivity. Our services are used by companies of all sizes across multiple industries.
How does Pay-As-You-Go pricing work?
Employers only pay when care is actually used. There are no upfront utilization fees or wasted spend—just flexible support aligned with real-time needs.
How do employees access services?
Employees can submit requests 24/7 via mobile app, desktop, or by phone. Our 100% onshore team handles the rest.
How quickly can Backup Care be arranged?

Care can be requested up to 30 days in advance—or as soon as the same day. While fulfillment depends on the type of care, location, and timing, same-day requests are common and frequently fulfilled. With a nationwide network and our flexible MyChoice® reimbursement model, employees have multiple options to access the care they need—whether it’s planned or last-minute.

What types of care are included?

We provide:

Backup Child Care
Backup Adult Care
Pet Care
Tutoring Support
MyLife Concierge™ for everyday life logistics

How quickly can CorporateCare be implemented?

CorporateCare is designed for swift, low-lift implementation. We can have your program up and running in as little as 24–72 hours if needed. Our team handles onboarding, training, and ongoing support—making it seamless for HR and effortless for employees to get started.

What makes CorporateCare different?

True Pay-As-You-Go flexibility — No prepaid hours, no minimums, no wasted spend

MyChoice® reimbursement model — Employees can use the care providers they trust outside of our network

Fast, low-lift implementation — Launch in as little as
24–72 hours

Award-winning technology — Built by care industry experts to be simple, scalable, and HR-friendly

24/7 support when it matters most — Live, Onshore Care Team ready to assist whenever needed

Built on real-world experience — Decades of hands-on care industry insight shape everything we do

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